MM Engine values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Information We Collect
We may collect the following categories of information:

• Personal Information: such as your name, email address, phone number, residential or business address, and other identifiable data provided through our contact forms or service bookings.

• Technical Data: including your IP address, browser type, operating system, device information, referring URLs, and website interaction metrics gathered through cookies and analytics tools.

• Transactional Data: such as service records, invoice history, communications, and other data relevant to fulfilling service obligations.

How We Use Your Information
We collect and use your data to:

• Respond to service enquiries and process bookings

• Deliver air conditioning solutions, maintenance, and aftercare

• Improve our website, customer experience, and service offerings

• Communicate service updates, reminders, and promotional offers

• Ensure compliance with legal and regulatory obligations
  We do not sell or rent your personal data to third parties under any circumstances.

Data Security
MM Engine implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include secured servers, data encryption, access controls, and regular vulnerability assessments.

Cookies and Analytics
Our website uses cookies to enhance functionality and analyze user behavior. By using our site, you consent to our use of cookies. You may manage cookie preferences through your browser settings. We also use third-party analytics services such as Google Analytics to gain insights into website performance and user interactions.

Data Sharing and Third Parties
We may share your information with trusted third-party providers strictly for the following purposes:

• Website hosting and analytics

• CRM and appointment scheduling systems

• Payment processing (if applicable)

• Legal, accounting, or regulatory compliance services
  All third-party service providers are contractually obligated to protect your information and use it only for the purposes specified.

Your Rights
In accordance with applicable data protection regulations, you have the right to:

• Request access to the personal data we hold

• Correct or update your personal information

• Withdraw consent to direct marketing at any time

• Request deletion of your data, where legally permissible
  To exercise any of these rights, please contact us via the details below.

Changes to This Policy
MM Engine reserves the right to amend this Privacy Policy at any time. All updates will be posted on this page with the revised effective date. We recommend reviewing this policy periodically.